YOUR HANDY RESOURCES
Frequently Asked Questions
It can be hard to juggle moving to a new apartment, especially when you’re coming from another country. Make your transition to our student housing near UT seamless with these helpful resources. From amazing amenities to proximity to campus, it’s an easy choice to start your next chapter here.
Each resident signs their own lease for their specific bedroom. So, if a roommate moves out, the other residents are not responsible for that person’s rent. Please note that common areas are a shared space.
A rental installment is a payment made as part of a series of payments. To simplify the billing process, the entire sum of the housing contract is divided into EQUAL installments. Instead of reducing the first installment and increasing the remaining installments, all installments are equal. These installments are factored into the start and end dates of the lease, including proration.
Our community does offer garage and motorcycle/scooter parking options for our residents. Due to limited availability, garage parking will be available at an additional $150 per month, and motorcycle/scooter parking will be available at $50 per month. These are limited spaces and will run out quickly, so make sure to ask a leasing member how to add these!
For standard repairs, please provide specific details through one of these channels:
Online via Resident Portal, Email, Phone/In-Person.
For Maintenance Emergencies, our team is on call 24/7 for emergencies (e.g., major leaks, power loss, or HVAC failure). Please call the office immediately. If it is after hours, stay on the line to be connected with our emergency operator.
Rent is due the first of each month and may be paid online by ACH, debit or credit card through the resident portal or by check or money order at the leasing office. NO CASH ACCEPTED. Convenience fees may be charged for online payments. Late fees vary by property. Refer to your Housing Contract for more information.
While the furniture and appliances are included, below is a guide to help you with the personal belongings that you will need to provide:
COMMON AREA : Electronics and corresponding cords/adapters, décor, trash can, trash bags, pots and pans, plates, cups, eating/serving utensils, coffee maker. Cleaning/disinfecting supplies, dishwasher detergent, laundry detergent, etc.
BEDROOM : Linens, pillows, mattress pad, towels, toiletries, shower hooks and curtain, trash can, décor, electronics and corresponding cords/adapters, and anything else that makes you feel at home.
– Apartment, including private bed and bath
– Fully-Furnished
– Dishwasher
– Microwave
– Refrigerator
– Garbage Disposal
– Water
– Sewage
– Located close to campus or shuttle
– Online Payments
– Resident Events
– Onsite Maintenance Team
– Onsite Team Management
– 24/7 Phone Services
– Roommate Matching
– Close to shopping and entertainment
– Reserve your room through our online portal
– Get approved with your Passport and i-20 Visa
– 2-month deposit may be due at signing
– APPLY NOW!